Many people have hobbies they can legitimately turn into a business but don’t know how or where to start. First off, you’ve got to look at your hobby. What is it? Is it marketable? Is it desirable to others? When we talk about others, we are talking about the general public. You need to find out how other people feel about your product or service. Get genuine, honest feedback. Too often people think they’ve got something great and they think, “Why wouldn’t people want this?” To an extent, it’s great to think positively and be excited about your product but the reality is everyone’s not going to feel the same way.
Taking mental health days is extremely important because business owners tend to go, go, go but that’s not healthy for you or your business. You’ve got to learn to take mental health days. I say this a lot: SELF-CARE MATTERS! It’s one of my favorite hashtags to use. Entrepreneurs deal with a lot of stress and sometimes isolation. It’s lonely at the top. We’ve heard this saying probably all our lives or at least half our lives and it’s not a fallacy. As humans, we’re meant to do life together! Learn more here.
What does this it mean to define the customer experience? When we talk about defining the customer experience, we are talking about every step of the process, every encounter the customer has with your business is intentional. From product design to quality assurance to customer support, the customer is at the forefront and not an afterthought. The customer experience is every encounter the customer has with your business. So, ask yourself, “How are my customers engaging with my business? What is it like for them?” Learn more here.
Poor communicators create impossible workplace environments. They are often at the root of the problems happening in the workplace, simply because they do not know how to communicate. According to a study, Forty-four percent of respondents said such issues delay or derail projects, while nearly a third said they cause low morale. A quarter attributed poor communication to missed performance goals, and 18% said a failure to communicate caused lost sales, sometimes totaling well into the six figures. So, how do we handle them? Click to learn how to handle leaders who are poor communicators.
Let me share some tips on how to properly manage and leverage team conflict and power dynamics. That all starts with building and growing your team. The first thing you must do is establish unity. Everyone must be on board and share responsibility for the goals of the team. They’ve got to throw “I” out of the window and recognize the team is about “we” and “us.” Then, as the leader, you must establish the roles and responsibilities of the team and team members. Have a contingency plan in case a team member is sick, injured, on medical leave, has an emergency, etc. Who can step in? Perhaps one of the most critical parts of building and growing a team is communication. How will the team communicate? How often? What is the time zone for communicating if team members are working remotely and in a different time zone? How will the team meet? How often will the team meet and for how long? Why is there a team in the first place? Share the who, what, when, where, why, and how of the team. Click here for more.
Wisdom moments with The Authority in Global Business Dynamics.